Privacy policy

Last updated: November 5, 2026.

This policy explains what personal data the oskupack.cl website collects, what it uses it for and how you can exercise your rights, in accordance with Chilean personal data protection law (Law No. 19,628, as amended by Law No. 21,719).

Who is responsible

Embalajes Internacionales Oskupack SpA, tax ID (RUT) 76.188.974-5, based at Camino Lajarilla 744, Bodega 4, Viña del Mar, Valparaíso Region, Chile. For any question about your data, write to ventas@oskupack.cl.

What data we collect and why

When you send the quote form, we ask for your name and company, your email, your phone number (optional), the type of product you need to pack and your message. Together with the inquiry we save the product or the page you wrote from.

We use that data only to answer your inquiry and send you the quote you requested. We do not use it to send you advertising, and we do not sell it or pass it on to third parties for commercial purposes.

If you write to us on WhatsApp, the conversation is also governed by WhatsApp’s terms. We only see your number and the messages you send us.

How it is stored and who sees it

Each inquiry reaches Oskupack’s sales team by email and is also saved on the site, so it is not lost if the email fails. Only the people who handle quotes can access it. We keep the inquiry for as long as needed to answer it and for the business relationship that results from it; after that it is deleted.

Visit statistics: Google Analytics and Tag Manager

To know which pages are visited and whether the site meets its goal, we use Google Tag Manager and Google Analytics 4. They record usage data such as page views, device type, where the visit came from (for example an ad or a search) and actions on the site: clicks on WhatsApp, and starting and sending the form. We do not send your name, email or phone number to Google Analytics.

Google may process this data on servers outside Chile. More information in Google’s privacy policy.

Cookies

The site uses Google Analytics measurement cookies (for example _ga and _ga_*), which tell visits and sessions apart anonymously. We do not use our own advertising cookies. You can block or delete them in your browser settings, or install the Google Analytics opt-out add-on; the site works the same either way.

Your rights

You may ask us for access to your data, its correction or deletion, object to its processing, have it blocked or request its portability. Write to ventas@oskupack.cl with your name, the email you wrote to us from and what you want to do. We reply within the period set by law. If you believe your rights were not respected, you may file a complaint with the Chilean Personal Data Protection Agency.

Changes to this policy

If we change this policy, we will publish the new version on this page with its update date.